Privacy Policy

Privacy Policy

Your privacy is important to us. We want you to feel comfortable using Xerobug services. Because we gather certain types of information about the users of Xerobug's services, we feel you should fully understand what information we gather and how we use that information. Xerobug employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does Xerobug Gather?

When you register for a Xerobug account, Xerobug obtains contact information, such as your name, email, message. When you use Xerobug's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Xerobug also tracks requests you make for information on Xerobug's products and services, and responses you provide to Xerobug surveys. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), Xerobug does not keep track of what sites you visit when you are using the service.

Xerobug will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, Network Solutions domain registration is freely available to anyone else visiting that space. Xerobug cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

To request a copy of the contact Xerobug has on your account, send an e-mail request to You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under Xerobug's Terms and Conditions of Use, subscribers are required to provide Xerobug with current information. Xerobug may require a copy of a government issued form of identification before disclosing contact information or before making changes to the contact information on an account.

What Happens to the Information if I Leave Xerobug?

If you ever leave Xerobug, Xerobug will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, Xerobug reserves the right to retain your contact information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

Xerobug reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via e-mail to